It’s no secret that NAPA parts are high quality, and their customer service is unparalleled. Besides being a nationwide parts store, however, NAPA also operates the largest independently owned network of mechanic shops on the continent. At Automotive City in Grass Valley, we not only use NAPA parts, but our NAPA certification allows us to confidently guarantee our work for 24 months or 24,000 miles...a guarantee that is honored at any of our 14,000 locations nationwide. So, no matter where you are, you know you can count on NAPA AutoCare to keep your car, truck, or SUV on the road, worry free.
As a NAPA Auto Care Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:
- To perform high quality diagnostic and repair service at a fair price using quality NAPA parts
- To employ ASE certified technicians
- To be dedicated to customer satisfaction
- To exercise reasonable care for the customers property while in our possession
- To obtain prior authorization and provide a price estimate for work performed
- To provide a system for fair settlement of customer complaints should they occur
- To maintain the highest standards of our profession
- To uphold the integrity of all members of the NAPA Auto Care Program
Our National NAPA Auto Care Warranty
Automotive City located at 13326 Brunswick RD in Grass Valley, CA offers the NAPA Auto Care “Peace of Mind” Warranty. We provide our customers with 12-months/12,000-miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at over 13,000 NAPA Auto Care locations across the country. Find out more about your vehicle maintenance and why Automotive City chooses NAPA Auto Parts. Contact Automotive City located at 13326 Brunswick RD in Grass Valley, CA today at (530) 273-3195.
You're Covered! There’s no greater peace of mind than knowing you have one less worry by having your vehicles serviced by the professionals at your local NAPA AutoCare Center. They stand behind their work with the NAPA AutoCare Peace of Mind Warranty. It’s a written warranty that is honored at more than 13,000 locations nationwide – more than any other automotive repair brand. So – no matter where your travels take you – if you ever experience a problem with a covered repair, you can count on a NAPA AutoCare Center being nearby. Talk to our team of automotive repair and service experts at Automotive City!
Included FREE with your qualifying repair or service work:
- Covers parts and labor on qualifying repairs and services for 24 months/24,000 miles.
- Extend your coverage to 36 months/36,000 miles when you use your NAPA AutoCare EasyPay Credit Card (applications available at participating locations)
- Honored nationwide by thousands of NAPA AutoCare Centers!