So nice of Ken the owner to save the day on my mom's Lexus. Her sunroof was leaking in the rain, I was scared it would be a $3,000 sunroof job. Ken cleaned the drain tubes FOR FREE and remedied the issue right away!!! Also, put an entirely new engine in my dad's dodge Dakota which he refuses to part with so I'm glad to see him taking care of all our cars. Very friendly (feels like family) environment. - Timothy O. (5 Star Yelp Review)
We understand the Coronavirus is very unsettling news for everyone across the world. First and foremost our customers are our number one priority. That being said, we want to ensure everyone that we are taking proper precautions for our customers and our team. For our customers, we offer lockboxes for 24-hour drop off at the front of the store with envelopes to leave information and to reduce face to face interaction. You can also text us at 530-648-8171 with your name, make, model, what needs to be done, and preferred date and time to reduce face to face interaction then drop your keys off in the 24-hour dropbox. Upon each visit to the shop, we will be disinfecting steering wheels, gear shifts, and door handles. In addition, hand sanitizing and proper handwashing will be required by our employees, along with keeping a clean environment. We will continue to adjust to all necessary precautions to help reduce the spread of the coronavirus. We recommend everyone follow proper outlined CDC preventive measures to also help reduce the spreading of the virus. If you have any questions please feel free to call us at (530) 273-3195! Thank you for making Automotive City your trusted shop in Grass Valley, CA!
These guys are the best. They do what they're scheduled to do when they say they will, keep you informed about any issues, and don't upsell. They are incredibly thorough when you come in for a regular service, checking all the basics: tire pressures, brakes, fluids etc. Thinking about buying a used vehicle? Bring it in for a free quick evaluation, I did with a pickup truck and Ken told me why it wouldn't be a good idea, he knew all the quirks of that particular brand and model. I ended up with another purchase that he approved of and the truck has been trouble free for over three years. Automotive city is my go to for anything automotive. - SJ W. (5 star review on Yelp)