I recently blew a coolant hose on my Honda Accord in Colfax on my way to Grass Valley. A couple family members have always spoken very highly of Ken at Automotive City, and take their vehicles there on a regular basis.
I barely made it to the shop around 4:45 pm as they were getting ready to close. Ken and Doug looked at the car, did some quick inspection and actually gave me a couple options and costs. they were very upfront about each repair option, and how it could affect me down the road. Even though they were closing, they took the time to give me an option that would get me back on the road quickly.
I decided on an option, and they called immediately to get the parts ordered. They called and set up a rental car for me, which included their B2B discount (which I thought was really great).
The repairs were done the next day a little earlier than they said they would be, and I've had no issues with the repairs since. Everything was as quoted, and the service was great!
I have a truck in for MAJOR service currently (it basically wasnt even running when I took it in). They have called and checked in each step of the way to make sure I'm ok with the next step, and make sure I dont spend more than the truck is worth. It's an older truck, so it's not worth putting too much money into.
I really appreciate the communication and the quality of work. I'll continue to take my vehicles to this auto repair shop in Grass Valley!
Thanks guys! - Zac B.
Ken and his crew have taken care of our two vehicles for a long time at his auto repair shop in Grass Valley. They are very professional and prices are reasonable. - Ruthi M.
"We have been going to Automotive City in Grass Valley, CA for at least 10 years. Ken and his staff have always been fair and done an excellent job with all of our auto repairs. Also, they always do their best to get out cars back to us on time, even if we ask for 1 day service. We would not take our vehicles to any other auto repair shop." - Julie H
"I am so confident in Ken, that I pretty much leave BOTH of my vehicles maintenance and repairs up to him at his auto repair shop in Grass Valley." - Ginger W
"Ken and his staff always make sure my car is in good working order and I'm safe to be on my way when they've completed their work. I've been using this auto repairshop for at least 15 years. Thanks Automotive City in Grass Valley!!" - Vicky K
"They always get the job done in a timely matter. Fast & friendly. And I trust their judgement 100%. Always recommend them to anyone that needs help." - Mike T
Just the best auto repair shop in Grass Valley ever! I have an ancient car, but they treat the Green Goddess and me like we were both brand new. They do quality work at reasonable prices. How can you ask for anything more than that? Plus they are just nice guys as well. ***** 5 Stars - Janet Clinger Google Review