My vehicle was towed out of the woods on a Sunday afternoon, with a cracked and leaking oil pan. By chance, I selected Automotive City, left my keys and booked a room in Grass Valley, fearing a lengthy stay. They called me first thing Monday morning, recognized the predicament I was in. They actually moved scheduled repairs to get my new oil pan installed, and worked beyond closing time to get me on the road by Monday evening. Good communication during the day, great service, and nice people. - William V. (5 star review on Yelp)
The owner and staff are polite, helpful, and knowledgeable. - Terry M.
This shop is excellent and honest. They have kept my cars and truck on the road for several years. I needed to buy a car for my daughter, they do a full diagnostic free of charge and told me one car don't buy, too much to repair for the money, the second car checked out and did these as a value added service. Ken and Spencer are prompt, straight forward, common sense, and honest. - Rich B.
"Ken and his staff always give the best service. Present all the facts and options with regards to the repair needs of your car and NEVER pressure you into any service or products. We have been using Automotive City since we moved here 12 years ago. They are the best autor repair shop in Grass Valley!" - Dan W
"We have been going to Automotive City for at least 10 years. Ken and his staff have always been fair and done an excellent job with all of our autos. Also, they always do their best to get out autos back to us on time, even if we ask for 1 day service. We would not take our autos to any other auto repair shop." - Julie H
The owners are wonderful, the service reasonable and done right the first time. They take care of my Lexus which is going strong at 160K because of their work. The place is spotless. Highly recommended this auto repair shop in Grass Valley. - JD M.
We really trust the mechanics at Automotive City in Grass Valley. They are very helpful and reasonably priced and we always know when they work on our cars it is always done right at this auto repair shop. - Samantha L.
We have been taking our vehicles here for 5 years. Great service and honest mechanics. Automotive city is the only place in town we trust. One time after using a 19.95 oil change coupon at another location we were told our truck needed thousands of dollars of work. We took the truck to Ken at Automotive City and he said a lot of what the other mechanic was going to fix was not necessary on an old truck. He saved us thousands of dollars on that visit alone to his auto repair shop in Grass Valley. - Cameron M.
We have been using Automotive City since moving here 12 years ago. Both the prior owner Eric and now Ken have been nothing but honest, trustworthy and have offered wonderful customer service at this auto repair shop in Grass Valley. Whether my husbands Buick or my Miata or Lexus, he has always offered the best and least costly way of fixing a problem. Several times not even charging us for a cosmetic repair. - Debe W.
New to the area, our neighbors/friends recommended this shop. Was having some issues with my battery terminal and cables. Brought my car in at around noon after calling around 11 and they had it ready for me to pick up at 5. They were a DREAM to deal with, not to mention very reasonably priced!!! Absolute AMAZING service!!!! My car is running better than ever. Guys even stayed after they closed to chat with my mother and I. Would DEFINITELY recommend their auto repair shop in Grass Valley to EVERYONE!!!! - Amelia H.