We have been taking our vehicles here for 5 years. Great service and honest mechanics. Automotive city is the only place in town we trust. One time after using a 19.95 oil change coupon at another location we were told our truck needed thousands of dollars of work. We took the truck to Ken at Automotive City and he said a lot of what the other mechanic was going to fix was not necessary on an old truck. He saved us thousands of dollars on that visit alone to his auto repair shop in Grass Valley. - Cameron M.
We have been using Automotive City since moving here 12 years ago. Both the prior owner Eric and now Ken have been nothing but honest, trustworthy and have offered wonderful customer service at this auto repair shop in Grass Valley. Whether my husbands Buick or my Miata or Lexus, he has always offered the best and least costly way of fixing a problem. Several times not even charging us for a cosmetic repair. - Debe W.
New to the area, our neighbors/friends recommended this shop. Was having some issues with my battery terminal and cables. Brought my car in at around noon after calling around 11 and they had it ready for me to pick up at 5. They were a DREAM to deal with, not to mention very reasonably priced!!! Absolute AMAZING service!!!! My car is running better than ever. Guys even stayed after they closed to chat with my mother and I. Would DEFINITELY recommend their auto repair shop in Grass Valley to EVERYONE!!!! - Amelia H.
I'm telling you- you will NOT find a more honest mechanic ANYWHERE. I've lived in a lot of places and driven a lot of different cars and have had many experiences with different mechanics. Never had I, before, known a mechanic to tell me that work that I went in telling them I needed done, was not actually necessary. I feel completely confident in their integrity and the quality of their work at this auto repair shop in Grass Valley. - A.E.
I really appreciate the communication and the quality of work. I'll continue to take my vehicles to Automotive City!
I recently blew a coolant hose on my Honda Accord in Colfax on my way to Grass Valley. A couple family members have always spoken very highly of Ken at Automotive City, and take their vehicles there on a regular basis.
I barely made it to the shop around 4:45 pm as they were getting ready to close. Ken and Doug looked at the car, did some quick inspection and actually gave me a couple options and costs. they were very upfront about each repair option, and how it could affect me down the road. Even though they were closing, they took the time to give me an option that would get me back on the road quickly.
I decided on an option, and they called immediately to get the parts ordered. They called and set up a rental car for me, which included their B2B discount (which I thought was really great).
The repairs were done the next day a little earlier than they said they would be, and I've had no issues with the repairs since. Everything was as quoted, and the service was great!
I have a truck in for MAJOR service currently (it basically wasnt even running when I took it in). They have called and checked in each step of the way to make sure I'm ok with the next step, and make sure I dont spend more than the truck is worth. It's an older truck, so it's not worth putting too much money into.
I really appreciate the communication and the quality of work. I'll continue to take my vehicles to this auto repair shop in Grass Valley!
Thanks guys! - Zac B.
Ken and his crew have taken care of our two vehicles for a long time at his auto repair shop in Grass Valley. They are very professional and prices are reasonable. - Ruthi M.
"We have been going to Automotive City in Grass Valley, CA for at least 10 years. Ken and his staff have always been fair and done an excellent job with all of our auto repairs. Also, they always do their best to get out cars back to us on time, even if we ask for 1 day service. We would not take our vehicles to any other auto repair shop." - Julie H
"I am so confident in Ken, that I pretty much leave BOTH of my vehicles maintenance and repairs up to him at his auto repair shop in Grass Valley." - Ginger W
"Ken and his staff always make sure my car is in good working order and I'm safe to be on my way when they've completed their work. I've been using this auto repairshop for at least 15 years. Thanks Automotive City in Grass Valley!!" - Vicky K
"They always get the job done in a timely matter. Fast & friendly. And I trust their judgement 100%. Always recommend them to anyone that needs help." - Mike T