This shop is excellent and honest. They have kept my cars and truck on the road for several years. I needed to buy a car for my daughter, they do a full diagnostic free of charge and told me one car don't buy, too much to repair for the money, the second car checked out and did these as a value added service. Ken and Spencer are prompt, straight forward, common sense, and honest. - Rich B.
There seems to be a common misconception among many that if you have an aftermarket/extended warranty, that your car, truck, SUV, or Jeep must be taken to a dealership. This is not true. Non-dealership / Independent Automotive repair shops can service and repair your new or UNDER WARRANTY/EXTENDED WARRANTY. As a positive, at our shop, you can get fast service and work with highly trained technicians! We'd love to take care of your vehicle for you and can do so right here at our automotive shop. Repairs by highly rated and trained automotive technicians with dealer rated diagnostic tools, at BETTER PRICING by a shop that knows you!
It is a law that independent automotive repair shops can maintain and service your warranty. All consumers are protected by the Magnuson-Moss Warranty Act, which is enforced by the Federal Trade Commission (FTC). It prohibits a manufacturer from voiding the new vehicle's warranty or a vehicle's extended warranty because service was performed by a Non-Dealer/Independent Repair shop.
Per the FTC, “It's illegal for a dealer to deny your warranty coverage simply because you had warranty work or routine maintenance or repairs performed by our automotive shop. Routine maintenance can include anything from oil changes, tire rotations and belt replacement, to fluid checks, flushes, new brake pads, and inspections.” It is also important to note that the “Magnuson-Moss Warranty Act makes it illegal for a company to void your warranty or deny coverage under the warranty for the simple cause that you used an aftermarket or recycled part.”
One of the major perks of bringing your vehicle to an independent repair shop is the ability to make your money go further. Many times, warranties will have a limit or a deductible. Our goal is to make your warranty work for you.
Lastly, If you are on the fence about whether or not to purchase an AFTERMARKET or EXTENDED warranty. We suggest opening a savings account for your car and putting back money for possible breakdowns. While warranties are great the limitations can sometimes outweigh the benefits.
Whichever option you may choose we will be there for you every step of the way! We look forward to taking care of your new or under extended/aftermarket warranty, car, truck, SUV, or Jeep right here. Give us a call today!
Did you know that Remanufacturing is Recycling? Have you considered how your decision to make a major repair to your vehicle affects our environment? We have researched how much energy JASPER utilizes in the remanufacturing process and compared it with information from the Argonne National Lab, a research center for the U.S. Department of Energy.
By averaging the curb weight of three vehicles: a Mercedes-Benz W126, a Hummer H2, and a Toyota Prius, a determination was made on the average amount of energy required in manufacturing vehicles. Energy usage at JASPER, per drivetrain component, was figured and, on average, only 1% of the energy is consumed in remanufacturing a drivetrain component in comparison to manufacturing the entire vehicle. That is an energy savings of nearly six tons of coal or 1008 gallons of crude oil. Rather than replacing their vehicles, our customers, by purchasing JASPER remanufactured engines, transmissions, and differentials saved enough energy in 2007 to power an estimated 598,000 households, or every residence in a city the size of Washington, D.C., for an entire year!
As we celebrate Labor Day this year, we want to thank you for choosing us for your automotive and truck repair needs. We come to work each day and raise these garage doors with wrenches in hand but without your trust in our experience and hard work ethics there wouldn't be a garage here to open. We will continue to work hard to earn that trust and keep your vehicles running in peak shape because that is what we do and we thank you for making it possible!
"Ken and his staff always give the best service. Present all the facts and options with regards to the repair needs of your car and NEVER pressure you into any service or products. We have been using Automotive City since we moved here 12 years ago. They are the best autor repair shop in Grass Valley!" - Dan W
"We have been going to Automotive City for at least 10 years. Ken and his staff have always been fair and done an excellent job with all of our autos. Also, they always do their best to get out autos back to us on time, even if we ask for 1 day service. We would not take our autos to any other auto repair shop." - Julie H
The owners are wonderful, the service reasonable and done right the first time. They take care of my Lexus which is going strong at 160K because of their work. The place is spotless. Highly recommended this auto repair shop in Grass Valley. - JD M.
We really trust the mechanics at Automotive City in Grass Valley. They are very helpful and reasonably priced and we always know when they work on our cars it is always done right at this auto repair shop. - Samantha L.